Friday, December 6, 2019

Business Communication for Team Member and Leader- myassignmenthelp

Question: Discuss about theBusiness Communication for Team Member and Business Leader. Answer: Introduction Social media is the most effective communication tool which can be used by the employees for the effective communication. Usage of the social media provides a platform for the employees that help them to communicate in real time through the devices that they are using to access the social media (Thomas Akdere, 2013). This study is based on the usage of the social media for the accelerating the communication in the workplace. Social media as a means of communication in the workplace There are several different ways through which the social media can be effectively integrated intoto the workplace. Irrespective of the HR professional, team member, business leader or manager, it is important to note that the bringing the social media into the workplace can effectively elevate the levels of communication and this effectively encourages the sharing, collaborating and putting inputs. The various uses of the social media at the workplace are: distribution and communication, hiring and recruitment, personal development and research, engagement and employee recognition, collaboration and social learning, employee branding, monitoring and listening (Dale, 2014). Social media improves the employee productivity and employee engagement Social media as a distribution and communication tool is vital for the team members that are working together but are either located remotely or on different sides of the office. Social media even is capable to connect employees that are located in different time zones, this helps the employees to keep their personal and work life balanced. The work is still done within the deadline and this is only possible through the effective usage of the social media in the workplace that helps in effective communication (Leftheriotis Giannakos, 2014). Social media helps the employees to communicate effectively and keeps them engaged during the work hours. Interacting, sharing and working along with the individuals that are part of n organizations keep the employee engaged and the organizations reap the benefits or meeting its goals. Gallup's report on the American Workplace has revealed that in comparison to the onsite workers the remote workers are more engaged. The office workers are 28 percent engaged in comparison to the remote colleagues that are 31 percent engaged. The remote workers also register more hours of work due to the communication is done via the social media, telephone, virtual meetings and email (Gallup, 2018). The effect of social media usage at work The present social media consists of various types of communication tools that facilitate the different types of communication channels for the effective knowledge transfer and information exchange. The definition of knowledge transfer may differ and it may be considered a process through which the division, department or a group gets affected by the experience of another group, department or division. Whereas knowledge transfer can be described as a process through which the knowledge from one employee is transferred to another employee and the knowledge is then learned and applied. The knowledge is incoherence to the task-oriented communication. The communication performance is enhanced when multiple or combination of media are used. Thus, social media perfectly fits the criteria and it is a combination of the different types of the media and it acts as an ideal media for the knowledge transfer. Individuals in organizations that have networked environments face challenges in differ ent modes of communication like the many to many, one to many and one to one. Different communication tools provide the social media, emails and instant messaging provides an easy and effective way to participate, communicate and collaborate in an unprecedented way. Social media offer both the asynchronous (online forums, blogs) and synchronous (microblogging) methods of communication (Cao et al., 2012). Usage of the social media in companies Reports reveal that the in the year 2010 the top 500 fortune companies adopted more than one social media platform into its organization. It was predicted that several organizations will have the Facebook like platform for the purpose of internal communication. The organizations adopted the social media platform to facilitate internal communication, the benefits are increasingly considered important. Thus different attempts have been made to tap the benefits of the social media platforms and its effects on the organizational communication. The manager and the executives have taken the interest in implementing the social media in the organization so the power and potential of the knowledge and information stay within their organization. It has been found that social media has the potential to transform the data sharing and communication in the enterprise. It has also been predicted that the usage of the social media will gain importance over the telephone and the email usage. A major part of the research conducted reveals that the internal social media focuses on the evaluation of its success and the effective implementation of the potential areas for the improvement. Research reveal that the usage of the social media for the purpose of internal communication has led to the enhancing the relationships between the employees, improving the knowledge base of the employees, promoted collaborations and supported communication (Haddud, Dugger Gill, 2016). Negative impacts of social media on the communication It is a fact that the incorporation of the social media in the workplace is to potentially increase the means of communication, however, it has certain negative sides. Harassment and bullying- some of the employees the usage of their social media account for the purpose of manifesting their work and also the work of the fellow workers. Employees cannot be banned from posting derogatory comments on the social media but organization can take steps to effectively identify the culprit and prevent such events from occurring again. Cyberbullying is one of the major issues which is being faced by the employees that work in an organization that has the internal social media for communication (Mainiero Jones, 2013). Social media provides a silent access into the lives of their friends and it is also not possible for the employees to completely switch off during the work hours. Employee communicating via the social media can spend more time doing chatting instead of giving the productive work. Monitoring the activities of the employees can be done but at first, the employees needs to be conveyed that they are being monitored (Sivertzen, Nilsen Olafsen, 2013). Certain social media are more focused on the work-life rather than the social life, such employees can be easily targeted by the market competitors. Prevention of such actions cannot be done physically and the employees that become rouge after they leave their job. This can tarnish the image of the organization and also hampers the morale of the employees (Majchrzak et al., 2013). Recommendation It is important to mention that the present working condition in the organizations demand a robust and dynamic means of communication. Social media is one of the best platform which can both promote and enhance the communication between the employees. The high efficiency with which the employee stays engaged and connected is the sole reason social media gets preference over the other traditional means of communication. Thus it is best to provide the employees with the proper training with respect to the usage of the social media. The organizations must also have the ethical code of conduct to enhance the and monitor the activities of the employees. Conclusion Thus it can be concluded from the above study, that communication in an organization is the most vital part. Communication is achieved only if the employees are engaged in a proper way, thus the integration of the social media into an organization for internal communication is the best approach. Social media for the purpose of communication effectively increases the knowledge sharing, knowledge transfer. The effects of social media in terms of communication is multipronged and it has helped the employee to stay productive and engaged in their work. Reference Cao, X., Vogel, D. R., Guo, X., Liu, H., Gu, J. (2012, January). Understanding the influence of social media in the workplace: An integration of media synchronicity and social capital theories. In System Science (HICSS), 2012 45th Hawaii International Conference on (pp. 3938-3947). IEEE. Dale, S. (2014). Gamification: Making work fun, or making fun of work?. Business Information Review, 31(2), 82-90. Gallup, I. (2018). State of the American Workplace. Gallup.com. Retrieved 29 April 2018, from https://news.gallup.com/reports/199961/7.aspx?utm_source=SOAWutm_campaign=StateofAmericanWorkplaceutm_medium=2013SOAWreport Haddud, A., Dugger, J. C., Gill, P. (2016). Exploring the Impact of Internal Social Media Usage on Employee Engagement. Journal Social Media for Organizations, 3(1), 1. Leftheriotis, I., Giannakos, M. N. (2014). Using social media for work: Losing your time or improving your work?. Computers in Human Behavior, 31, 134-142. Mainiero, L. A., Jones, K. J. (2013). Sexual harassment versus workplace romance: Social media spillover and textual harassment in the workplace. The Academy of Management Perspectives, 27(3), 187-203. Majchrzak, A., Faraj, S., Kane, G. C., Azad, B. (2013). The contradictory influence of social media affordances on online communal knowledge sharing. Journal of Computer-Mediated Communication, 19(1), 38-55. Sivertzen, A. M., Nilsen, E. R., Olafsen, A. H. (2013). Employer branding: employer attractiveness and the use of social media. Journal of Product Brand Management, 22(7), 473-483. Thomas, K. J., Akdere, M. (2013). Social media as collaborative media in workplace learning. Human Resource Development Review, 12(3), 329-344.

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